Cancel & Refund Policy

1. You can cancel your trip:
   1. 0-24 hours before the trip starts: The entire amount paid by the rider/driver will be charged as the cancellation fee. There will be NO REFUND made for such cancellations.
   2. 1-3 before the trip starts: 50% of the amount paid by the rider/driver will be deducted as the cancellation fee and the remaining 50% of the amount will be refunded to the source account. 
   3. 4 days before the trip starts: The entire amount paid by the rider/driver will be refunded to the source account. 
   4. No show (More than 4 Hrs after the trip starts time without any information to KKK Ventures) : The entire amount paid by the rider/driver will be charged as the cancellation fee. There will be NO REFUND made for such cancellations.
2. If KKK Ventures cancels any booking due to non-availability, a full refund will be initiated. The refunded amount will be reflected in the rider/driver’s bank account within 7-10 business days.
3. KKK Ventures has complete authority to cancel the booking without prior notice.
4. No refund/reimbursement/cancellation claim will be considered after 48 hours of the completion of the booking period.
5. Cancellation due to document issue:
   1. The rider/driver is not willing to submit the document as per the terms and conditions.
   2. The rider/driver is not able to verify his/her identity.
   3. The rider/driver documents are not valid